About

Who we are

Established in 2000, Urban Moves have been a prominent fixture on the central and vibrant Borough High Street ever since. Our location, right in the heart of London, allows us an excellent mix of property and a broad area of coverage. Our warm, living room-style office is inviting, reflecting the approachability and friendliness of the company and its staff. Urban Moves has established itself as a leading independent seller of affordable housing in London the South, and South‐East. Directed by couple, Steve and Jane, the team is highly experienced and multi-functional in all aspects of shared ownership and sales and lettings, operating with the highest level of integrity and honesty.

Our History

As a focussed and single coherent office, Urban Moves have always been ‘ahead of the game’. As early adopters of technology our processes have been honed over the years to offer a clear and effective  process. Fully cloud based systems allow us to operate wherever we are. Contracts are clear and simple, signed via Adobe Echosign, from wherever you are. Consistently solid advice and exemplary service levels have allowed us to retain landlords over multiple tenancies and tenants frequently move between our managed properties. Landlords and buyers become vendors over the years, and many landlords come back to us to source further properties.

Having worked through both ‘boom and bust’ periods, we have experienced the peaks and pitfalls of the property market. Working in an increasingly expensive area of coverage, we have also been early adopters of the shared ownership ideal. We complement our open market sales and lettings market services with shared ownership sales and affordable rent instructions from some of the South’s leading Housing Associations. We’ve sold and resold hundreds of shared ownership properties worth in excess of half a billion pounds for housing associations and individuals alike.

What makes us different

Openness, honesty and a direct approach. If you’re trusting us with your most valuable asset, it’s the very least you should expect, but more than that, as a family business we take personal pride in a job well done. Unlike traditional chain agencies, we don’t employ commission led ‘listers’ or ‘negotiators’, so we’re focused on the bigger picture. Transparent fees with a ‘no hidden extras’ policy allow you to assess the value of our service before you commit. We fully comply with the standards and legislation required by the industry, and we work to always exceed standards and expectations daily. We take out Client Money Protection Insurance (CMP) for our clients’ piece of mind, even though a ‘real time’ payment is made on rent receipts and all client deposits lodged with the custodial DPS scheme-meaning your money is never held by us, merely ‘passing through’.

 

Meet Us

Urban Moves is led by Steve Pulfrey and Jane Baker, who are both actively involved in the running of all aspects of the business.

  • Wow, an estate agent that actually got me my deposit back without a fuss. Open and honest, would use again next time I am looking to live in London

    AJ Saxon

  • This is my first property and I was nervous about buying and the process of buying a property. Urban Moves were very helpful to advise me and guide me through the process, I had a lot of questions and they were very responsive and communicated well

    Nicola M

  • I have nothing but praise for URBAN MOVES. They helped my wife and I get on the property ladder in August 2016. They are so professional, helpful and understanding. I would do it all over again with them. Thank you Urban Move for making our dream come true.

    Charles Fearn